What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 16 reviews)); "The benefits are great." ((in 16 reviews)); "Partial WFH and generous PTO" ((in 5 reviews)); "Nice building and fun co" ((in 5 reviews)); "Good total benefits including abundant time off." ((in 5 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Your not busy enough to make money." ((in 4 reviews)); "Awful leadership." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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Reviews by job title

81 reviews

4.0

Mar 1, 2021

Good place

Sales specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly leadership who works with you to obtain goals

Cons

Pay structure tends to be on the light side compared to competitors

2.0

Mar 22, 2020

Run to the nearest exit

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

Would be many if the pay was not Pathetic

Cons

Quoted 150, 000 annual for team actually 1/2 or less

5.0

May 12, 2016

FedEX CC

White glove executive agent

Recommend

CEO approval

Business Outlook

Pros

No probation period Free training Good benefits

Cons

Schedule never the same Progress checks are very customer biased Pay could be better

Viewing 31 - 33 of 81 Reviews

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FedEx Custom Critical reviews

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Good place

Run to the nearest exit

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