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Liberty Mutual Insurance

Engaged Employer

Senior management needs to work the desk before implementing a new program for their adjusters. - Senior Customer Claims Representative Liberty Mutual Insurance Employee Review

1.0
Nov 24, 2008
Recommend
CEO approval
Business Outlook

Pros

IT is a job during some really tuff times other wise half the office would had been gone by now.

Cons

Upper Management implement the lean proces of handling a claim, but the lost the focus on their employees. It is sad to say that the Employees don't matter, if they left them alone and run their desk the way they wanted to, then the work would get done. Now it is all micro management, people are working at a table not a cubical and they are getting chest pains for having a piece of paper on the desk.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

1.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

Cons

Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

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