Cusromer consultant - Customer Consultant FedEx Office Employee Review

2.0
Mar 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Very nice customers to work with on a day to day bases

Cons

Why the upper CEO staff and management don't really care what is really happening in the centers to this day. Are they that blind or really don't care. It seems to me if I read what I have been reading it would raise flags enough for me to start being concerned and try to figure out what is really going on and what could I do to fix it. But Brian Phillips and Fred Smith don't seem to really show they care. It is only showing they care about how much money they can put in there pockets and not to care about the ones doing the hard work in the centers. I have read most of the concerns from former team members, managers I think they are very spot on and Brian Phillips and Fred Dmith should be ashamed of the way they are allowing managers in the centers today treat team members terrible.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers decent benefits and consistent work schedule,

Cons

High volume workload environment which can lead to feeling overwhelmed at times.

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