Work with smart people, but be prepared to work long hours - Program Manager ADP Employee Review

4.0
May 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, everyone is hard-working, dedicated, very smart, top of their field. Management is eager to achieve desired business outcomes. They enable employees with the tools needed to perform on the job. Competitive compensation with good benefits, though medical insurance is costly. Work from home is a benefit, but also smart for the company. They get more than 8 hours per day from homeshored employees.

Cons

Career pathing is poor. It is hard to gain visibility to jobs outside of your existing role that might be a good fit for your skills. Once you manage to identify natural segues, it is hard to gain visibility to people in the new area, as you spend 120% of your day trying to keep up with the tasks that have to get done. The company operates lean, so there is always more to do in a given day than a person can complete.

Explore other reviews about ADP

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication in management and teams

Cons

The pay is a little low for work

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ADP Response
1d
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

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ADP Response
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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