Discover reviews

Non-Stop calls, minimal breaks. Misleading, lack of support. I initially loved the company and loved my job but that quickly changed when I started experiencing technically problems with the equipment they provided. I kept getting told by the help desk that it was an issue with my internet but I had a technician come to my home and check my connection and that was absolutely no issues going on. The issue continued until I was out of PTO ( In march!!!) and was told the only solution for me to continue working would be for me to commute to the Center which was 150 miles ONE WAY away from me. I was told there would be no compensation for that commute because working from home is "a perk of working at Discover". I was also promised to promote up to Coach after completing my training but training seemed to never end. When I interviewed for the job I was told training lasted 5 weeks but 6 months later I was still "training" and not able to promote to another area even though my coach and Team Lead agreed I would be a great fit for the role.

Started this Journey with this company!! I felt valued and was excited about the job until that feeling wore off. Day one we had a wonderful intro to the company was told that we were valued and that we were family . going through the milestones each trainer had a different technique . Our First trainer was the only competent one within the company! after completing the last step to transition into core. The company told us we were being moved with a team meeting with me and my peers! Told us that we had no *SAY* due to a overstaffing issue with being in training we were tossed into a5 week training! GET THIS.. the trainer for our classes was thrown into training us and was not a DEPARTMENT TRAINER!! THE SYSTEMS ARE SLOW and Not something you are wanting to deal with on the daily! -I was let go in a 5 min meeting with my TL and HR rep! I was not warned about any misconduct only the conversation of being laid off. there has been no communication between the company and I . **THEY WILL LIE TO YOUR FACE!! STAY AWAY!