Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5484) , Team Leader (1848) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (960) , Customer Service Agent (749) , Customer Service (641) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (588) , Content Moderator (551) , Assistant Manager (537) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1272 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1123 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1122 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 870 reviews)); "Good company and good environment for freshers as per company requirements" ((in 840 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2953 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2052 reviews)); "Low pay and quite stressful" ((in 1225 reviews)); "Bad Managers to work with" ((in 511 reviews)); "Extended working hours" ((in 337 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

Compare reviews

3.9

76% would recommend to a friend

(44,698 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

4.0

Mar 24, 2025

BDR salary

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

Flexibility, international environment, good management

Cons

Lower pay in industry compared to non BPO

3.0

Mar 24, 2025

Pretty basic but it's OK

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

The work environment is good, and there are some home office days.

Cons

Since they outsource commercial services, the compensation is very basic and lacks benefits. It depends on the client you work for, but in general, the pay is basic to low. They don’t have a structure that encourages long-term commitment.

1.0

Mar 21, 2025

Very bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees have little work to do. Looking at a screen and pretending to work to pass the time.

Cons

Toxic environment with no training. Confusion because bosses blame workers for their own mistakes

Viewing 55 - 57 of 44,698 Reviews

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Jobs at Concentrix

Atención al Cliente – Sector Automoción | L-V

Asesor de Servicio al Cliente - Mercado Español AD03

Asesor de Servicio al Cliente - Mercado Español VG01

Agente de Servicio al Cliente

Spain

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Customer Representative (Portuguese-speaking) - On-site JE01

Barcelona

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