Capital One reviews

5.0

100% would recommend to a friend

(13,132 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,132 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
May 9, 2022
Recommend
CEO approval
Business Outlook

Pros

They will pay for your AWS certification.

Cons

I had an awful experience at Capital One. Even before I joined the company, it took 3 months after I heard I passed the interview to get an offer. After that, I was concerned about the leveling on the offer letter being different than what I applied for. The recruiter lied to me and told me that the leveling was the same as what I applied for, all while shaming me for questioning them about it. I later learned after I joined about this discrepancy, and it really put a bad taste in my mouth, making me want to leave. Onboarding was very lackluster. Only a couple people reached out during my first few weeks to ask if I needed help or to introduce themselves, and I was given no training for new engineers. This wouldn't be as much of an issue if the documentation was good. However, documentation is very bad at the company as a whole. A lot of things that need documentation don't have it already, and the things that do have documentation have really vague or outdated information. To make matters worse, there are a lot of links to where documentation should be, and SO MANY links are broken due to different wikis being changed. This is incredibly frustrating as a new engineer because you need to ask someone for help for pretty much everything. That wouldn't be an issue, except it can be very difficult to get a response from people. If you do get a response, people tend to be rude and will assume you're doing something wrong before actually answering the question you asked. I also really disliked the work I was doing, which primarily involved fixing some really bad code that previous engineers had written. I have never seen such badly written code in a professional environment, and I was very surprised by the low standards. A lot of time was wasted in awkward meetings where nobody says anything, and one person shares their screen while trying to debug an issue. If that all isn't bad enough, the forced distribution performance reviews are incredibly stressful, and you have very little control over how you will get rated. Everything is appearance based, and you have to basically brag about yourself constantly if you want to get better than a "Strong" rating. I found that a lot of things were done just to make my team look better even if they were counterproductive or didn't make sense. A lot of reviews I read before I joined said that the work life balance here was good, but that was not true on my team. There were several instances of working multiple 12+ hour days in a week to meet some arbitrary deadline set to make the team (and manager) look better. The forced distribution rating system makes it so it's difficult for an individual to decline working late when all your teammates are acting like they are ok with it because otherwise you'd just get thrown under the bus during reviews. Overall, I had a terrible time being employed by Capital One. I started interviewing for other companies before I had even been at the company for a year because I hated it so much.

1.0
Nov 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Work on AWS. Good Work Life Balance.

Cons

Hiring under represented minorities is just a numbers game to management. They are just trying to meet their quotas so they can get their bonuses and keep their jobs. They don't do anything to foster an environment of encouragement and teamwork. It is a toxic culture of brogrammers who are only interested in self-promotion instead of elevating and helping others on the team. They will criticize you behind your back if you make a mistake instead of trying to help and teach. Management does nothing to fix this and encourages it by always promoting those who speak the loudest.

5.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

- Very smart and talented people - Management is open and promotes positive work-life balance - Pays well and exceptional benefits. Incredible 401k match - Leadership prioritizes innovation and learning new things - Great company culture

Cons

- Sometimes the projects don't have the most interesting business need, but that can be expected at times no matter where you work.

Viewing 58 - 60 of 13,132 Reviews

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