Capital One reviews

5.0

100% would recommend to a friend

(13,132 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,132 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Feb 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Good learning opportunities e.g cloud technologies and architecture skills. Good benefits. Decent work-life balance. Work with some bright people.

Cons

Stack ranking at its absolute worst. The performance system is tweaked adhoc (grading criteria, rate cutoff dates, consequences of landing below, bell curve percentages etc.) even retroactively, to cut people instead of publicly announcing layoffs. This has fostered a toxic environment where associates fight over the pieces that subjectively matter the most during calibration time instead of focusing on proper development practices. This is a very stressful environment to work at and can't, in good faith, recommend it for the sake of the employee's mental health and job stability.

1.0
Oct 12, 2023

Stuck in own echo chamber

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some of the people are great to work with. the work/life balance has been very consistent regardless of what team I was on. the compensation is pretty good with decent RRSP match, salary, benefits.

Cons

there's a very closed circle of leaders (dir+) who all grew up in the org together which makes it very difficult to integrate and fit. This is only becoming worse and worse over time where you have to either conform or be forced to leave. More of these types of leaders disguise micromanaging as taking interest or “humble inquiry”. Evidently, it's clear there is a genuine lack of trust in the good people that are hired. Furthermore, outside experience doesn't really matter once someone enters Capital One. It's as if everything is reset and it's either the Capital One way, or no way. What's the point in seeking talent, if they're treated this way? In one of the teams that manage late paying customers, there is a genuine sense of dread when working on projects where people are constantly fearing saying the wrong things. The whole corporate culture is very cult like and leaders talk about diversity but in reality, none of that matters. Opinions are welcomes as long as they're the same.

1.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Technology, very advanced and forward looking in tech, specially compared to other financial companies

Cons

Sleazy Managers. No Accountability for managers. My manager kept misleading me that my promotion has already been approved. Turns out, he didn't even table it, let alone being approved. Very high favoritism amongst managers, and zero accountability and transparency in the performance management conversations results in mediocrity and sycophancy being favoured over real output.

Viewing 52 - 54 of 13,132 Reviews

Glassdoor has 21,238 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.