Capital One reviews

5.0

100% would recommend to a friend

(13,131 total reviews)
avatar

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 5.0 out of 5 stars, based on 13,131 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 34% above average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Feb 27, 2019

Extremely toxic culture

Recommend
CEO approval
Business Outlook

Pros

- Decent pay, until you realize people in other banks do the same work get the same pay but have higher title - Benefits are okay

Cons

- Rampant office politics, need to be in the inner circle to get things done - No real innovation at the company. Talking is more valued over doing - Senior management in a cloud and oblivious to painful and inefficient processes - A lot of cocky, know-it-all coworkers - Extremely high attrition - Bonus is a joke

3.0
Feb 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Perks: West Creek gym, best cafeterias I have seen in the corporate world, good insurance, ESSP, etc. Campus setting is pretty to look at. Intelligent people (for the most part) to work with. Generous severance package

Cons

Cutthroat environment. They are in massive "redeployment" (layoff) mode. The good news is that the severance is so good and the morale is so bad that many people like me took the money and ran. Meanwhile, there is a constant stream of new college hires walking in. Richmond associates are being asked, then begged, then forced (or get redeployed) to move to Willmington, DE. Cross calibrations/Performance reviews are a year round process. It is all based on comparisons to your peers throughout the company who are all working on different types of projects. This means it is a back room process with your manager fighting (or not) with the other managers to see who gets what raises & promotions. Read up on your Machiavelli if you want to survive here.

2.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Genuinely really great and talented people working here, and the intended work-life balance is pretty good, but I say intended for a reason

Cons

It's been said a thousand times, the performance review here is terrible. It encourages you to not help your teammates because their success is necessarily your loss, and their loss is your gain. I know people try to ignore that aspect, but when it gets close to that review period there is a distinct increase in wait time to get PR reviews and large decrease in help from teammates. It's a terrible incentive structure and absolutely hurts team morale and cooperation; plus it destroys any semblence of the work-life balance Capital One professes to have. You need to be better. Your managers will tell you to get off at 5 but everyone knows that at the end of the day, you work as much as it takes to do better than your teammates. It's a dog-eat-dog culture and nobody likes it. As an asside don't plan on working your way up here, getting promotions is a real bear of a task and your work-life balance is going to get so much worse in order to get there.

Viewing 49 - 51 of 13,131 Reviews

Glassdoor has 21,237 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.