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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,584 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Oct 15, 2019

      Fun office and great location

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office. Great perks to working with the company, such as inclusive meals and monthly get-togethers

      Cons

      Extremely target-intensive working culture, which places an undue burden on the front-line staff

      3.0
      Jun 19, 2019

      Good customer service centre if that is what you are looking for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, decent salary for a customer service job. Free lunch (so that your lunchbreak is only 30 minutes). Newly renovated office, but starting to be very crowded. Free access to tons of Udemy and Coursera courses. Colleagues generally are very nice.

      Cons

      Extremely difficult to get your allotted annual days off. Sometimes there is no availability to request a day off for months (!) ahead. Terrible schedules (sometimes working 6 days in a row, followed by 1 day off and then 6 again.) No chance to move up the ladder unless you are friends with the management, despite any exceeding qualifications and reviews you might have. Apparently even their own internal rating does not matter for applications! Mostly phone work, especially for smaller languages. Noise level sometimes unbearable.

      3.0
      Feb 6, 2019

      Exploiting

      Ase
      Recommend
      CEO approval
      Business Outlook

      Pros

      Parties and salary, at least when I started 5 years ago, not now

      Cons

      Too much pressure and not enough trainings to help Hotels

      Viewing 94 - 96 of 7,584 Reviews
      Related searches: Booking.com jobs | Booking.com salaries | Booking.com benefits | Booking.com interviews | Booking.com conversations
      ReviewsBooking.com reviews

      Glassdoor has 9,127 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.