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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

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      4.1

      80% would recommend to a friend

      (7,584 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      May 2, 2022

      CSG

      Atencíon al cliente
      Recommend
      CEO approval
      Business Outlook

      Pros

      fair salary for a CS agent.

      Cons

      The professionalism of superiors is really poor.

      2.0
      Feb 21, 2022

      They really have a problem

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is the typical american company advantantges

      Cons

      Unprofessional Management, they reall have a problem in all call centers, specially in Barcelona

      2.0
      Feb 20, 2022

      Customer Service

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is the only benefit that is left currently (after covid started).

      Cons

      Everything is done by the book, no human being understanding. Customers are angry with the company, procedures, systems and they give you evaluation based on that. Work is monotonous. Development is only possible in company offered directions and takes very long time.

      Viewing 88 - 90 of 7,584 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,127 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.