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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,584 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Sep 6, 2024

      Micro management and perks dust

      Customer specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Looking back, can't name any.

      Cons

      - Micro management (so kind to give you 59 seconds grace period, but if you are late for 1 minute, you are in trouble) - No human attitude, everything you speak within the company is according to corporate scenarios or you are out. It is just a constant role play with your direct manager.

      avatar
      Booking.com Response
      1y
      Thank you for sharing your experience here with us. It is obvious that it has not been a good one, to say the least. We are sorry to hear about your experience with the management team. Please know that your experience does not reflect the value of our company. If you feel the need to report any issues, we encourage you to contact our confidential 24-hour Ethics & Compliance hotline. The reports are investigated thoroughly, as it is important for us to create a better working environment for all our employees. The hotline is available to former employees as well. We wish you all the best with your next career move. The Booking.com team
      1.0
      Aug 3, 2023

      Micromanagement

      Customer relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice coworkers and Nice office

      Cons

      Micromanagement There are managers that are managers because they knew how to do the agent job but have zero management or soft skills

      avatar
      Booking.com Response
      2y
      Hi, thank you for your review. We are sorry to hear that our existing policies haven’t added towards your positive experience as an employee during your time at Booking.com. Please know that we are taking a number of steps to further improve our workplace and actively promote employee development, and revamping our training and development practices so all employees can work better together. The Booking.com team
      Viewing 82 - 84 of 7,584 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,127 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.