BT Group reviews

3.7

68% would recommend to a friend

(10,808 total reviews)
avatar

Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
4.0
Apr 9, 2026

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work culture is very good

Cons

Job security issue is there

3.0
Apr 8, 2026

Great place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive working culture and fun environment

Cons

Poor management, needs not taken seriously

1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you work with are genuinely great and make the days more bearable Perks like free gym and restaurant discounts sound good on paper

Cons

Avoid this job at all costs, don’t let the fancy glass building in the city centre fool you like it fooled me, I was drawn in by the perks too like free gym and restaurant discounts, but the reality is very different The job is set up for you to work like a dog, and the commission structure just keeps getting harder If you hit target one month, the response is basically ok let’s raise it again It genuinely feels like they don’t want you to earn well Management is intense in the worst way, they watch you like a hawk You’ll feel constantly monitored, whether it’s toilet breaks, chatting to a colleague, or anything else You even have to log everything you do, which makes the whole environment feel suffocating and overly controlled There is also no remorse or sympathy from managers If you have a hospital appointment or a valid reason for being late, like an operation running over, and you end up 2 hours late, you still have to make up those 2 hours in your own time just so you get paid, which is ridiculous and shows they don’t actually care about you. The company has so much potential and money, but you don’t see it invested back into staff I’ve worked at smaller companies that treat employees better and actually make an effort with team events and culture.

Viewing 64 - 66 of 10,808 Reviews

Glassdoor has 11,790 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.