BT Group reviews

3.7

68% would recommend to a friend

(10,807 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.7 out of 5 stars, based on 10,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Aug 9, 2020

Tech grads stay away

Recommend
CEO approval
Business Outlook

Pros

Flexible working and possibility of working from home

Cons

Where do I even start. If you are an ambitious person that wants to learn and achieve a lot then simply stay away from BT. Technology used at BT is extremely outdated. You will be forced to learn stuff that will be irrelevant anywhere else because simply nobody else uses it. So many engineers only use Word, Excel and Visio diagrams for their work not because they want to, but because they have to. If you want to learn something new and interesting you are on your own, because nobody else around you knows any of those things. However, probably the worst part of BT is the middle management. I've never seen so many clueless people in one place. They have no idea what should be the direction they should take. Also, if you try to speak out you better be careful. They will be out to get you and it won't be pleasant. This is not just my opinion. It's a universal opinion among the grads. Most of the grads leave before or just after the grad scheme, because they are simply disappointed with their experience.

3.0
Sep 25, 2017
Recommend
CEO approval
Business Outlook

Pros

- Very flexible about letting employees work from home. - Direct line managers almost always very fair, and genuinely care about your growth - Decent amount of holiday, sick pay, and even a small amount of paternity leave -Decent work/life balance (mostly) - A very well-paced on boarding process for new hires. I never felt overwhelmed.

Cons

- Annual "bonus" is always cut drastically or cut altogether - Cost savings has become the number 1 priority for BT, and has been for the past few years and is getting steadily worse. It is more important to them to cut costs than delivery a satisfactory or even passible product to it's customer. Lay offs are numerous, and jobs are being removed or combined for the remaining staff. - BT takes advantage of it's most loyal employees. Changing positions internally provides little to no remuneration! They give an excuse about only being able to give so much percentage increase in pay at a time, but if it had been an external hire, they would have been provided the full amount immediately. The full increase never comes, but your workload doubles.

2.0
Aug 22, 2016
Recommend
CEO approval
Business Outlook

Pros

BT does hire nice people. Co-workers are excellent, and very nice folks:

Cons

Quotas are unachievable; products are obsolete, pedestrian and overpriced. I would say 1 out of 4 people achieves quota. At quota BT pays specialists above market, but don't worry, you won't hit quota. You have to hit all of 4 different numbers to get accelerators. Don't worry, you won't. Even if by some miracle you hit every milestone and quota, bt can (and will) take money away because they don't want to pay you that much. Plain and simple. Also. Bt doesn't promote. They'll hire some stuffed shirt for you to report to. Likely a British male.

Viewing 40 - 42 of 10,807 Reviews

Glassdoor has 11,789 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.