American Express reviews

4.1

81% would recommend to a friend

(18,594 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 21, 2024

Best employer

Recommend
CEO approval
Business Outlook

Pros

Working at American Express was truly a remarkable experience. The workplace culture exuded positivity and energy, creating an environment where everyone felt valued and appreciated. One of the standout aspects was the company's commitment to recognizing and celebrating employees' contributions, fostering a sense of pride and motivation within the team. What set American Express apart was its dedication to constant evolution and innovation. The company was always at the forefront of industry trends, encouraging employees to think creatively and push boundaries. This culture of innovation not only kept the work engaging but also provided ample opportunities for professional growth and development. Moreover, American Express valued each individual holistically, understanding that personal lives matter just as much as professional ones. The company offered flexibility and support to ensure employees could maintain a healthy work-life balance, fostering a sense of well-being and fulfillment. Overall, my time at American Express was characterized by a supportive and inclusive environment, where everyone's contributions were recognized and respected. It's a testament to the company's commitment to excellence and employee satisfaction, making it the best employer I've had the privilege to work for.

Cons

One significant concern was the relatively low salary compared to industry standards. Despite the company's many merits, the compensation package didn't always align with the level of dedication and hard work put in by employees, which could be a source of frustration. Another challenge was the perceived difficulties in advancing within the team. While the company encouraged professional growth and development, opportunities for vertical movement within one's team or department seemed limited at times. This lack of upward mobility could lead to feelings of stagnation and hinder career progression for some employees. Despite these drawbacks, it's important to acknowledge that no workplace is perfect, and American Express still managed to foster a positive and supportive environment overall. However, addressing these concerns could further enhance the employee experience and ensure that everyone feels valued and motivated to grow within the company.

4.0
Mar 15, 2024

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and work environment are great

Cons

Career development not that good.

Viewing 37 - 39 of 18,594 Reviews

Glassdoor has 21,948 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.