Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (143) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 193 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 153 reviews)); "Benefit and work life balance is good" ((in 151 reviews)); "Good pay even at entry level for the customer service" ((in 88 reviews)); "Great team and atmosphere in the team" ((in 73 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 63 reviews)); "need to perform otherwise there is no career progression" ((in 23 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "Career development is lacking compare to other company" ((in 15 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,897 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Feb 15, 2026

Nice workplace.

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- supportive members - AI friendly - COL - good compensation

Cons

- No more another opportunities outside the company - tightening the budget

5.0

Feb 13, 2026

Great

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

3.0

Feb 11, 2026

Not the best and not the worst

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

-Good pay and good Hybrid (WFH) benefits. -Easy to apply leaves. -Year end bonus is plenty (depending on performance).

Cons

-Middle management is lackluster while upper management does not seem to bother looking into frontliners' experiences. -Data is more important than human when considering policies. -Work culture has shifted from employee-centric to process-centric.

Viewing 61 - 63 of 2,897 Reviews

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Jobs at Agoda

Principal HR Business Partner (North America)

Principal HR Business Partner (North America)

Senior Consultant, Learning & Development

Senior Consultant, Learning & Development

Accounting Manager (Rocket Travel by Agoda)

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