Agoda reviews

3.9

78% would recommend to a friend

(2,897 total reviews)
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Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Sep 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Double pay for public holiday

Cons

Manager, Teamleader are not good enough, only look into a very small picture and provide insane KPI for each person, they spoil the guest by absorb for some kind of complain but not spend money to improve the system. Last but not least, you work well at you KPI and it is not recognized, also not a reason for you to promote. They rather keep you in same place and do your good job and promote you, and whoever got promote is the one come to manager and said i want to promote, otherwise i will leave. Turn over is a big problem, and they hiring a lot, but they seem did not try hard to keep senior people. A director in Travel Operation is a big mount, which bring high voice and bad manure to conversation.

1.0
Jan 15, 2019

High turnover for a reason

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

OK salary if you compare Thailand companies

Cons

- career progression and growth do not exist - high turnover - corporate-like politics - bias in decision making

1.0
Aug 6, 2018

Not a good company to work with

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some nice people amongst current and former employees.

Cons

I think Agoda really needs to re-structure the way the team in the London office is managed and should take a deep look on how employees are treated. Some managers consistently apply favouritism to their decisions and promotions at the expense of much capable individuals. There is also a bad and negative atmosphere in the office due to employees being extremely unhappy with their roles, bosses and day to day tasks. I don't know anyone who actually enjoys the company and Friday lunches are just an excuse to complain about management and colleagues. Employees do not have good benefits, pension is just the minimum 1% requirement by law. Agoda has waited until the very last moment it was legally possible before adding a private pension to its offering - this should be an eye opener.

Viewing 52 - 54 of 2,897 Reviews

Glassdoor has 3,243 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.