Agoda reviews

3.9

78% would recommend to a friend

(2,897 total reviews)
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Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Mar 21, 2018
Recommend
CEO approval
Business Outlook

Pros

- Salary (higher than competitor) - Work legally (unlike some BIG companies located in Bangkok) - Discount on Agoda booking. Note that unlike the previous comment you NEVER get 14% discount! None of the previous comment is true. It is simple, you get a random discount between 8 to 14% but you never get 14% (after 50 bookings I never get this discount amount).

Cons

- No mobility plan for employee - turn over is massive in the Customer Experience Group. The probability that you get promoted is lower than 0. In other department, they still have a huge turn over... They try to attract people with videos of Bangkok... Will they understand that people will come for Bangkok and not for the company? - Managers aren't skilled for most of the position: the HR recruits the wrong person for the wrong job and previously, the management has promoted a few people who had been working in the company for ages. However they still don't have any skills and they ruin the company because they have to manage more skilled people with more experience. However these person will never get promoted because the company is now hiring externally or prefering to promote people who are good friends or thinking the same way - Jobs are repetitive and no place for suggestion, creativity and no leadership is given to employee: do your job and don't ask for questions even if you do something not logical or if your task is non-sense - Not ethical: the company has a code of conduct to respect as part of the Priceline group. However, no one is totally respecting him: personal (and more) relationship between employees, favoritism in the workplace... This is Agoda! - The tool you work with are so old: old software, computers, keyboard - Only a few benefits: Insurance (which in many countries wouldn't be seen as a benefit). Note that the coverage paid by the company per year is not more than 30k - Procedure rather than goal-oriented: welcome to copy/paste company! - Culture of 'ask someone else', 'I cannot help you'

1.0
Jul 12, 2017

Agoda, Leaving You Was Easy

Recommend
CEO approval
Business Outlook

Pros

Headquartered in Bangkok. That is an amazing city, and a great hub for travel.

Cons

For the first time in my work-life, I chose to leave a company for no other reason than to leave that particular company. The culture at Agoda is so amazingly corrosive that I needed no other reason. No new opportunity required. No use for a prolonged job search for the next career move. No additional consideration needed. "Leave this place and your life will be better, you will be happier" was the inner monologue. The reasons... Insecure and petty middle management. Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity. Decent but entirely disempowered peoples team, leading to severely limited oversight of poorly behaving managers. The end result, was an easy decision to leave.

1.0
Oct 27, 2021

Toxic company culture

Recommend
CEO approval
Business Outlook

Pros

You can move to Bangkok. They pay for everything. You get colleagues from other countries depending on your team You get basic health insurance

Cons

-No work life balance. You are expected to answer your boss on weekends or holidays -If your boss travels to their home country and decides to work from there for months, then you have to adjust to their timezone. Which means starting your date 5am local time sometimes! -Promotions and salary raise is given only if your boss likes you - no fairness at all. -The HR team is very bad with toxic leadership team. Dont join this team ever! -No transparency around questions and no room to ask questions directly to leadership now. -No retention, they prefer to let people go than retain them.

Viewing 43 - 45 of 2,897 Reviews

Glassdoor has 3,243 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.