AXA UK reviews

3.7

71% would recommend to a friend

(841 total reviews)
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Tara Foley

81% approve of CEO

65% positive business outlook

AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

841 reviews
2.0
Oct 10, 2022

All about the buzz words

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits Pension Work Life Balance Some good employees who go above and beyond

Cons

Focus on buzz words rather than outputs Lack of direction due to constant change Low employee morale Reactive company Outdated regime Feel like a number Does not live up to its core values Siloed workforce despite a One AXA vision Do not work in the IT department for fear of redundancies and potential outsourcing

3.0
Sep 2, 2022

food but could be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

hybrid working genuine support and care from some of the department management

Cons

Like many businesses, progression is based on how often you make small talk and clique with management. Progression can be limited if you're not that sort of person. Service standards and IT have really gone downhill since I joined several years ago. The business entity I work for introduced a new system which was meant to make things easier and simpler for hybrid working but the reality is that the systems fail daily. Call volumes have been horrendous for well over a year and have improved little. This is making things difficult for front line staff as customers are rightly annoyed. It is a resource problem and while they have recruited en-mass, a lot are not staying as the starting wage is around 19k for a claims advisor and in today's climate, is not far off poverty, frankly. There is also a lot of pressure put on new starters so I am not surprised they want to leave so soon.

1.0
Jun 25, 2022

Can’t be trusted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- the staff (not management)

Cons

- management - salary - redundancy - not appreciated

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AXA UK Response
3y
Thank you for leaving a review. Trust is important at AXA, so we're disappointed you didn't experience this with your manager. Wishing you well in your future career.
Viewing 37 - 39 of 841 Reviews

Glassdoor has 902 AXA UK reviews submitted anonymously by AXA UK employees. Read employee reviews and ratings on Glassdoor to decide if AXA UK is right for you.