what is my experience with service now?
Technical Support Associate Interview Questions
16,682 technical support associate interview questions shared by candidates
What do you look at when writing a manual or a guide?
basic questions around profile and exp
What are your long term goals? What is a good reason to call off from work? There was more but can’t remember.
What is your strong point ?
what does difficulties you face in your work when dealing with clients
What would impede you in this position?
What kind of monitoring tools have you used?
What existing Linux/Windows/MacOS Experience do you have?
Take home with 4 questions from Support and going through their docs to solve Lots of behavioral questions with the hiring manager: Tell me about a time you...
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