Technical Support Analyst L1 Interview Questions

596 technical support analyst l1 interview questions shared by candidates

1.Uses of end point devices 2.SIEM Tolls and there work flow 3.OPEN source tools and work flow 4.TCP/UDP 5.majorly used protocols and there port numbers 6.DHCP/DNS 7.DNS work flow 8.Malware and email analysis 9. Vulnerability Assessment 10.Network architecture 11. FIREWALL /DMZ/IPS IDS 12. Log analysis etc
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SOC ANALYST ( L1 )

Interviewed at Happiest Minds Technologies

3.7
Aug 18, 2022

1.Uses of end point devices 2.SIEM Tolls and there work flow 3.OPEN source tools and work flow 4.TCP/UDP 5.majorly used protocols and there port numbers 6.DHCP/DNS 7.DNS work flow 8.Malware and email analysis 9. Vulnerability Assessment 10.Network architecture 11. FIREWALL /DMZ/IPS IDS 12. Log analysis etc

In the 1st round, he just asks to introduce ourselves and he picks a topic from our interests like chess, music, football, volleyball or randomly picks a topic such as mothers daily schedule, sunrise, your state, college first day, and for girls how to make tea/coffee :D ...
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L1 Global Technical Support Executive

Interviewed at Artech L.L.C.

4.2
Mar 28, 2018

In the 1st round, he just asks to introduce ourselves and he picks a topic from our interests like chess, music, football, volleyball or randomly picks a topic such as mothers daily schedule, sunrise, your state, college first day, and for girls how to make tea/coffee :D ...

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