Very basic questions for a Senior Management role. The kind I would ask for a junior supervisor about how to manage day to day ops, metrics etc. I had the feeling that the job title and salary was high but the responsibility and accountability very low level. This was confirmed by others at Google who also have senior roles but little influence. Whenever I tried to talk about strategy, addressing challenges etc, the interviewers kept taking the conversation back to day to day ops.
How would you handle a situation if one member of your team refused to use the preferred pronouns of another member of your team?
How do you inspire buy-in from your team(s) when changes need to be implemented?
I had to answer a set of data set questions to show my level of skill in Excel
What are your steps/plans when working with an agent that is not meeting performance standards.
What are your strengths and weaknesses
Questions surrounding management style, problem solving, interpersonal skills, building relationships, my experience, why CreatorIQ, etc.
What was the worst part about all of your previous roles?
- Tell me about your experience with each of these tech stacks -Tell me about your leadership style -Tell me about what KPIs you measure
One question was dealing with ambiguity when it comes to new processes.
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