Mainly competency questions, strictly based on Amazon's own competency framework. You need to give proof in points on displaying those behaviours, e.g. "Obsessed by Customers / Dive Deep, etc.". They expect the answer to follow a STAR-type of structure (Situation-Task-Action-Result). Example of a non competency question: "Do you think it is clear for customers to differentiate when they purchase on Amazon's marketplace or directly from Amazon?"
Merchant Services Interview Questions
91 merchant services interview questions shared by candidates
Why do you want to work in Merchant Services?
Asked about a communication and problem solving experience.
What's your ideal management environment?
Write a query to bucketize data in SQL (no sub-queries).
What was your previous line of work
Why do you know about this role
Standard interview, good atmosphere, not stressful
Tell me about yourself, why DoorDash, two cases specific to the role and side of the market (in this case merchant side). Cases revolved around specific challenges they were experiencing right now.
Tell me about a time you had to take on more work than you could handle. How did you make sure you were able to get it all done on time?
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