"Why do you want to work for Nordstrom?" "How do you stay positive in a negative situation?" "Which counter would you like to manage?" "Explain about a time when you had to deal with an unhappy customer." Basic "Explain a time when..." questions.
Counter Manager Interview Questions
504 counter manager interview questions shared by candidates
What was the hardest customer service situation you have been in? How did you handle it? What was the outcome?
Questions were all generic. "What was your most difficult customer experience and what was the result" things like that.
Describe a time when you had to work/manage a team. Describe a time when you didn't meet a goal? What do you know about (enter your cosmetic line here) and the company values
Only had 3 questions none were difficult lol
What Cosmetics Brand are you interested in representing?
Why do you want to work for Nordstroms?
How do you handle competition?
Share some past experiences on how you dealt with an angry customer.
how do you plan to drive business?
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