Questions are mainly based on candidate's previous experience and focused on overall outcomes of candidate's actions in the given situation. No brain teasers or any tricky question. Not much attention is paid to the info contained in the CV but the focus is rather on candidate's actions/reactions and the results he/she was able to deliver.
Being competency-based, almost every question was focuse on skills and action took in prevoious experiences, such as "How did you managed a particular customer, what was the outcome".
Have I ever helped a colleague in difficulty and in what way? Why I have to help him?
What are you most proud of
What motivates you?
Nothing unexpected or difficult
Give an example of what you have done for a customer that required extra effort on your part.
Tell me about a time that you had to support a process change that you did not agree with.
quali sono i tuoi punti deboli, quali sono le tue aspirazioni, perché ti sei candidata per quella posizione, perché hai scelto questa mansione
How would you reach your call/ sales targets ?
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