Tableau Software Customer Success Manager interview questions

1 Phone Screen with Recruiter, 1 Phone Interview with Hiring Manager and 1 Interview Loop with 4-5 Members of the Team + Demo of the Product. I thought I had a good chance of landing this role, but noticed that each interviewer I met with did not ask me challenging role-specific questions. Rather, they asked me very personal/preference-based questions. It felt as if they had already made their decision on the preferred candidate and they just were killing time in the interview by asking questions about myself/wanted to see how I performed the demo to check that box off. It felt very dishonest, almost to fill a recruitment metric by the recruiter than anything else (I have recruitment experience so I know the metrics/quotas associated). In contrast, I have interviewed at a number of leading technology companies and have always been challenged in the interview process and subsequently received offers because they were genuinely interested in how I would approach difficult customer scenarios. I did not feel like the Tableau interview was honest or fair as the product demonstration required at the end of the interview loop took significant time and effort to prepare. If they had already made up their mind about me or a preferred candidate, I wish they would have just cancel the interview loop instead of making me go through the hoops to tell me we would not be moving forward. Also, their recruiter, while very nice, didn't offer any feedback (I knew this may be the case given what I've read here on Glassdoor). My advice to Tableau: be honest with prospective talent. You claim to hire "the best" but how you treat interviewee's (whether those you are interested in pursing further or not) speaks volumes to your company's character. As I advance my career, I will always remember this experience. If I should ever connect with another recruiter in the future for prospective roles, I will turn them down based on this one experience. First impressions matter, especially in sales and customer service.

Applied back in March and got an offer in June. For the presentation, choose if you would like to go with their examples or actually look for your own. Study, prepare. I read one of the comments here in Glassdoor and I have to say that it will take you at least a week to get a grasp of it but you will be fine if you prepare.