Glassdoor users rated their interview experience at MuleSoft as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Key Account Manager (KAM) and rated their interviews as the hardest, whereas interviews for Key Account Manager (KAM) and roles were rated as the easiest.
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I applied online. I interviewed at MuleSoft (San Francisco, CA) in Mar 2016
Interview
I had applied on LinkedIn and received an email to schedule a phone screen two weeks later. I should have known something was off when I received the email at 11PM on a Friday night. The recruiter was very nice when I spoke to her and we basically just went through my past work experience. She asked me questions about what my take away from college was. What would I do differently about that experience. This line of questioning was asked often about some of my past work experience.
At the end of the interview she gave me feedback on how I did which I thought was great. She told me she was looking for personal growth which was why she asked me what my key take aways were. She also wanted to see any areas of process improvements that I had made but I didn't provide a very good example and asked if I had another one to share. This last feedback she shared with me took me by surprise, she told me a concern she had about me as a candidate was why it took me so long to find a real job after graduation. I was really surprised because I found a real job after 4 months. They also asked me for my GPA in college and I graduated 4 years ago.
Some information that was shared with me about the position was that they wanted someone to come in and schedule from 7am - 7pm if needed because they have a high standard of who they hire so they interview a lot of people. They are a work hard play hard company. After the feedback I had received and the expectation of the role I did not really want to work for this company as they seem to just over work you.
Interview questions [1]
Question 1
What was your main take away from your college experience?
What would you have done differently about that experience?
Why did it take you so long to find a full time job after graduation?
Could you explain a time when you had made a process change?
I appreciate your candid feedback. I'm sorry you had a negative experience. At MuleSoft, we pride ourselves on building teams that "do what it takes" to hit our aggressive growth goals. Sometimes, this may include working outside of normal operating hours so we can assist our team members in sites outside of the US. Please know we are working to improve the RC recruitment experience and have set clearer parameters around workload expectations.
Phone interview of about 30 minutes. She talked about the company, the group and asked me several questions baout my backgound and available date. She also talked about the next step of this job application.
I applied through a staffing agency. The process took 3 months. I interviewed at MuleSoft (Buenos Aires) in Aug 2015
Interview
Long and deep, but strongly professional and "candidate experience oriented"
Something that really caused me a great experience was that questions were not repeated
Flexibility to coordinate all the calendars involved during the process
Interview questions [1]
Question 1
How can we fix a Compensation&Benefits issue? How can we know if employees' perception is correct or not?