The position is obviously sales, so the company has an incentive to create as large as a workforce as possible. If you place within an acceptable range on their personality test - "acceptable" meaning your manager thinks you're coachable enough to be successful - you move on to the next stage, which is gathering up contact info on everyone you know to make your initial sales/call list. You will also meet with the Director of the agency in a 2:1 meeting, where he will gauge your odds of success based on your motivation and personal network. With the current structure at MetLife, FSRs are financed for 19 weeks, but there are certain ground rules in place that create the incentive for the agency to delay "launching" you until you can guarantee hitting the first sales goal.