I applied online. The process took 3 weeks. I interviewed at IKEA (Ottawa, ON) in Apr 2021
Interview
Easy going and casual. It was over zoom and pertained to the customer service industry. It was overall easy if you have experience in a customer facing role. Most questions related to how you would react in every day situations with customers and working on a team.
Interview questions [1]
Question 1
Explain a time you had a conflict with a coworker. How did you handle it and what as the outcome?
You sit with a manager and they ask you questions about your past job experiences and other questions and then ask you take drug test if you pass. There is also a phone interview before the interview to determine if you go in for the job interview.
Interview questions [1]
Question 1
Describe a time where you noticed something and fixed it
I applied online. I interviewed at IKEA (Cardiff, Gales)
Interview
Informal relaxed chat, they ask questions based on their values so make sure you talk about them in your answers, I had a video based interview before a face to face interview with one of the team leaders