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      FedEx

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      Service Manager Interview

      Mar 31, 2011
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at FedEx in Dec 2010

      Interview

      The interview began with a group interview consisting of situational questions requiring you to recall your reactions in past situations. After passing that phase, I was interviewed (same format of interview) by the managing director, via telephone, who gave final approval. Shortly after that, I was offered the position. Advice: be prepared to share direct experience that is relative to the situational questions you will be asked. Do not be vague or long winded. Short, direct and concise answers will trump broadly explained run-ons.

      Interview questions [1]

      Question 1

      Explain a time at which there was a conflict between two employees (coworkers, superiors, etc). What did you do to resolve the issue?
      Answer question

      Other Service Manager Interview Reviews for FedEx

      Service Manager Interview

      Nov 5, 2013
      Anonymous employee
      New Brunswick, NJ
      Accepted offer

      Application

      I interviewed at FedEx (New Brunswick, NJ)

      Interview

      Be prepared to take over 2 hours in testing about your honesty and integrity, etc. You will be drug tested. You will be interview by human resources rep, sort manager, and senior manager.

      Interview questions [1]

      Question 1

      Our packages are delivered by independent contractors and their drivers. What recourse do you have if a contractor refuses to do as instructed by management?
      1 Answer

      Service Manager Interview

      Mar 15, 2013
      Anonymous Interview Candidate
      Sun Valley, CA
      No offer
      Difficult interview

      Application

      I applied online. I interviewed at FedEx (Sun Valley, CA) in Dec 2012

      Interview

      Very difficult interview. Wording is out there but pertained mostly to how i would consider myself qualified to micro manage.

      Interview questions [1]

      Question 1

      A time you encountered an obstacle and how you overcame it.
      1 Answer

      Service Manager Interview

      Oct 28, 2012
      Anonymous Interview Candidate
      No offer
      Difficult interview

      Application

      I applied in-person. The process took 4 weeks. I interviewed at FedEx

      Interview

      i applied for a service manager position and the interview was with a panel of 3 question all had to be answered in B.A.R format and first motivational question is 50% of the interview

      Interview questions [1]

      Question 1

      the most difficult question that came up in all 3 previous interviews was..Tell me about something you've recently read i.e a magazine newsletter or internet that you have shared with fellow co workers to help make things better
      Answer question