Expedia Group Customer Service Representative interview questions
based on 39 ratings - Updated Apr 28, 2026
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Expedia Group interviews FAQs
Customer Service Representative applicants have rated the interview process at Expedia Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Expedia Group overall takes an average of 39 days.
Common stages of the interview process at Expedia Group as a Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 50%
Skills test: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Expedia Group (Las Vegas, NV) in Nov 2017
Interview
Applied online. Received an invitation to do a self recorded video interview (least favorite step but had exercise questions to prepare and could re record the actual equation twice). Last step was one on one interview in the office in Summerlin. After the interview was asked to do a computer assessment (super easy: how to open a browser, etc)
I applied online. The process took 2 weeks. I interviewed at Expedia Group (Singapur) in Jan 2018
Interview
The interview process comes in stages. There are about 4 stages b4 u r accepted. But it is not hard or anything. There are some questionaires you need to answer b4 going 4 the interview itself.
Interview questions [1]
Question 1
Anything pertaining ur roles n ur strengths and weaknesses
I applied online. I interviewed at Expedia Group (Oak Grove, KY)
Interview
They did a webinar and asked group formatted questions and once you answered the questions .You were then given the job with the next step instructions. And given a few days to get all the information in