Expedia Group Customer Service Representative interview questions
Updated Apr 28, 2026
based on 39 ratings
Difficulty
Average
Experience
Very positive
How others got an interview
68%
Applied online
Applied online
25%
Employee Referral
Employee Referral
4%
Recruiter
Recruiter
4%
Campus Recruiting
Campus Recruiting
Interview search
39 interviews
Viewing 21 - 25 of 39 Interviews
Expedia Group interviews FAQs
Customer Service Representative applicants have rated the interview process at Expedia Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Expedia Group overall takes an average of 39 days.
Common stages of the interview process at Expedia Group as a Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 50%
Skills test: 50%
Here are the most commonly searched roles for interview reports -
Digital interview with 10 questions and answers timed. I got then invited to the offices for a second interview and then another online interview with directors. After that I got offered the job and everything was very smooth. One of the best companies I've ever worked for.
Interview questions [1]
Question 1
What is yourstrategy to grow your portfolio? What do you do with difficult clients?
- 1 interview over the phone with HR - 1 video interview where I had to answer questions and record myself - 2 interviews over zoom with the team managers
I applied online. The process took 1 week. I interviewed at Expedia Group in Apr 2022
Interview
I had a short 10 minute interview with the HR Department and we arranged a different interview with the manager of the team I was applying. The interview with the manager lasted approximately 1 hour and we discussed about the position and my background.