Glassdoor users rated their interview experience at Discover as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Data Scientist and rated their interviews as the hardest, whereas interviews for Data Scientist and roles were rated as the easiest.
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I applied online. The process took 1 day. I interviewed at Discover (Deerfield, IL) in Mar 2013
Interview
First was a very general phone interview, may have asked me one question about who was my favorite leader. an hour later I received an email stating I was invited to come down for final round. Final round was very cool, it consisted of 3 1:1 interviews, one of which was a case. A panel discussion about the company, and then a group presentation. If you want to do well, know everything about Discover and how they can improve customer service. I was very prepared for this and blew away then panel discussion, which I believe I was offered the position
Interview questions [1]
Question 1
How would you handle a situation where the boss doesn't like you?
I applied online. The process took 3 weeks. I interviewed at Discover (New Castle, DE) in Nov 2012
Interview
After the submission of my application, I immediately received a call from a recruiter who was extremely nice. She set a phone interview, then set up a in person interview. She was superb. Discover informed me of what will take place; the in-person interview was quite detailed because I listened to a live call with a acct mgr who was taking a call. I also had to role play with the interviewer. I processed all paperwork online. It was great. I had to take a urine test and drug test in their nursing facility onsite, so I never had to wait in a long line at another facility. The hiring process was very efficient and the environment was business casual and relaxed. The people at Discover Financial Services were very nice in the interview process.
I applied through a recruiter. The process took 4 weeks. I interviewed at Discover (Riverwoods, IL)
Interview
A *very* lengthy experience! Received the interview after being scouted on LinkedIn.
Round 1: Hiring Manager. Pretty informal; they pretty much know if they want to bring you in based on your resume, but this is going to vary based on who interviews you.
Round 2: Extremely comprehensive and long; I had interviews from early in the morning all the way past lunch! This is because when you apply, you can actually be considered for other positions, so they may throw in a few extra people to consider you for other openings. I think this is a very strategic move. Unless your interviewer has an office, you'll be shuffled all the way through the building into a tiny conference room and feel a bit like a sheep.
Your experience will vary widely based on who you talk to. You'll talk to your hiring manager, HR, and others on the team. Mostly questions on your resume and background. I received very few behavioral questions. HR may question you on what you want from a dream job and will introduce to you the benefits package. Make sure you get all your questions answered.
Round 3: This was an unexpected third round on-site with a director and a VP. Was given a case-study style question on account management, partly because my resume begged for it. Director asked questions about my background.
Got the offer a few days later. They are generally pretty flexible with time, so don't be afraid to ask for more time to decide.
Interview questions [1]
Question 1
How would you decide if a customer should get a line increase/decrease?