Concentrix Customer Service Agent interview questions
Updated Jan 26, 2026
based on 47 ratings
Difficulty
Easy
Experience
Very positive
How others got an interview
66%
Applied online
Applied online
11%
In Person
In Person
9%
Recruiter
Recruiter
6%
Other
Other
6%
Staffing Agency
Staffing Agency
3%
Employee Referral
Employee Referral
Interview search
47 interviews
Viewing 31 - 35 of 47 Interviews
Concentrix interviews FAQs
Customer Service Agent applicants have rated the interview process at Concentrix with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 69.4% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
one minute enterview without no information about the job position, just if i was available to work and if i am interested, but no info about next steps or next interview, offer, conditions, etc
I applied online. I interviewed at Concentrix (Raleigh, NC) in Mar 2019
Interview
It was simple just a couple of questions about what I would do if I was in certain situations. I liked the job a lot it was very easy. All I did was activate cable over the phone.
Interview questions [1]
Question 1
Name a time where a customer was rude and what did you do about it?
Preguntas fáciles. Sin complicaciones. Saber varios idiomas es un plus.
Una sola entrevista y un test de rapidez de escritura es necesario.
Suelen contratar para cubrir el periodo de holidays.
La entrevista es muy sencilla.